Welcome to Bali & May. By accessing and using our website (www.balimay.com), you agree to the following terms and conditions. Please read them carefully before making a purchase or using our services.
Bali & May is a curated marketplace connecting local Balinese artisans with customers worldwide.
All of our products are handmade and may have natural variations.
You are responsible for maintaining the confidentiality of your account and password.
You agree to provide accurate, current, and complete information during registration and use of our site.
All prices are displayed in Indonesian Rupiah (IDR) and/or United States Dollars (USD) for international users.
We accept payments through bank transfer, credit card, or trusted third-party payment gateways.
Orders are confirmed via email once payment is successfully received.
We ship throughout Indonesia and internationally using trusted logistics partners.
Delivery times vary depending on location and shipping method.
Customers are responsible for any customs duties, import taxes, or fees for international shipments.
You may request a return within 7 days of receiving your item.
Returned items must be unused, in original condition, and with original packaging.
Return shipping costs are the customer’s responsibility unless the return is due to a defect or error on our part.
All products are handmade and subject to limited availability.
We reserve the right to cancel orders if the item is no longer available. In such cases, a full refund will be issued.
All content on this website — including images, text, logos, and designs — is the property of Bali & May and is protected by copyright and intellectual property laws.
No content may be used or reproduced without prior written permission.
We may revise these Terms & Conditions at any time without prior notice.
Changes will be effective once posted on this page. Please check periodically for updates.
These terms are governed by and construed in accordance with the laws of the Republic of Indonesia.
Any disputes will be settled amicably or in accordance with applicable legal procedures.
For any questions about these Terms & Conditions, please contact us at:
📧 Email: hello@balimay.com
🌐 Website: www.balimay.com
📍 Location: Bali, Indonesia
Every product tells a story—of culture, craftsmanship, and care. From artisan ceramics and natural home décor to handmade furniture and accessories, our collections are carefully curated to bring warmth, beauty, and soul into your living space.
